Terms & Conditions


Welcome to Delight Homewares. Please read through the following information carefully before using this website as, by using the website and by placing an order, you signify your agreement to be bound by the Terms and Conditions set out below. Delight Homewares reserves the right to update these details at any time and will notify you by updating the information on this page.

Trading Name

Delight Homewares is a trading name of Brightsphere Pty Ltd.

Disclaimer

The information on this website is provided in good faith. To the best of our knowledge the information is accurate and current. We reserve the right to change any detail on the website at any stage without prior notice. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. Delight Homewares does not accept responsibility for any loss damage, however caused, which you may directly or indirectly suffer in connection with your use of this website. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirement.

By accessing the website you agree that Delight Homewares will not be liable as a result of any error, virus or harmful components. Although all reasonable efforts are made, Delight Homewares does not warrant that the network or server that stores and delivers the website to you will remain free of viruses or other harmful components. Use of this website is on an “as is” basis and is entirely at your own risk.

Unless otherwise agreed to in writing by Delight Homewares, the contents of this website and all goods that may be provided in any connection with this website are provided for consumer end use only.

You agree to hold Delight Homewares absolutely harmless from, and you covenant not to take any action against Delight Homewares for, any claims based on using this website. Any unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Access to Delight Homewares

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new products, information or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Your Account

If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer(s) to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password.

Please make sure that the details you provide us with are correct and inform us immediately of any changes to the information you provided when registering.

Delight Homewares reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we do cancel an order, it will be without charge to you.

Privacy

Please review our Privacy Policy to understand our practices.

Copyright

This site is produced, owned and operated by Brightsphere Pty Ltd trading as Delight Homewares. All content included on the website, such as text, graphics, logos, images and software, is the property of Delight Homewares and is protected by Australian copyright laws and international copyright and database right laws. Unless otherwise specified, no person has permission to download, display, post, record, mirror, duplicate, copy, retransmit, redistribute, commercially exploit, reproduce or republish any part or aspect of this website in any form, or any information found at this website, by any means whatsoever. Delight Homewares shall enforce its rights concerning this website in the event of any interference, infringement or contravention of its rights, title or interests in any aspect of this website.

Our Contract

When you place an order with Delight Homewares, this represents an offer to us to purchase a product which is accepted by us when we despatch that product(s) to you.

Availability

We list availability information for products sold by us on the website and cannot be more specific about availability. Please note that despatch estimates are estimates and are not guaranteed despatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable and offer you an alternative or refund on that item.

Despite our best efforts and intentions a small number of products may be priced incorrectly. If a product’s correct price is lower than our stated price, we charge the lower amount and send you the product. If a product’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before despatch or cancel your order and notify you of such cancellation.

Ordering

When placing an order you must only order products in accordance with the instructions on this website and pay for the products in full by authorising us to charge your PayPal or Bank Account.

While we will endeavour to fulfil your order, we will not be liable to any person if we decline to fulfil an order, or we are unable to supply the products in your order. No contract for sale and purchase of products will be formed, or variation or cancellation made, until we confirm acceptance of your order, variation, or cancellation. Some products may be unavailable from time to time. We reserve the right to alter, upgrade or discontinue any product or information contained on the website without any prior notice.

We may cancel orders if we believe that they are fraudulent, or if an error has occurred including, without limitation, listing with an incorrect price or information.

Transactions may be charged by “Brightsphere Pty Ltd”.

Credit Card Transactions via Stripe will show as “DELIGHT HW”

Pricing

All pricing is in Australian Dollars (AUD) and includes GST of 10%.The price for all products will be as quoted on the website at the time of placing your order. Delight Homewares reserves the right to change pricing at any time at our discretion and without prior notice.

Payment Options

Delight Homewares currently accepts payment from Australian customers only via PayPal Credit Card payments (via Stripe) or direct Bank Transfer.

Payment processing fees

Payments via Paypal and Credit card incur a payment processing fee.  The fees applied vary depending on the payment processor.  Delight Homewares does not pass these processing fees to it’s customers orders.

Tax

Payment must be effected in the manner described on the website. Prices are inclusive of Goods and Services Tax.

Shipping & Returns

Please refer to the Shipping & Returns page.

Electronic Communications

When you visit the website or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Burn Time and Dimensions

Actual burn times of our candles depends on a number of ambient factors therefore the times given are approximate. All product dimensions are to the nearest mm and are subject to change without notice.

Candle Safety

Candle safety is extremely important. We recommend that you read our Candle Safety page before you use your new candle. We also have information on Candle Care to help you look after your new candle.